Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.Įnglish Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Įducation and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.Īdministration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.įood Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. What knowledge is needed to be a First-Line Supervisors of Food Preparation and Serving Worker? ImportanceĬustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Mathematics - Using mathematics to solve problems. Negotiation - Bringing others together and trying to reconcile differences.Īctive Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Time Management - Managing one's own time and the time of others. Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Ĭomplex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Persuasion - Persuading others to change their minds or behavior.Ĭritical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
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Instructing - Teaching others how to do something.
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Service Orientation - Actively looking for ways to help people.Īctive Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Ĭoordination - Adjusting actions in relation to others' actions. Speaking - Talking to others to convey information effectively. What skills are required for First-Line Supervisors of Food Preparation and Serving Workers? Importance
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